We build AI-powered automations that handle your admin, follow-ups, and repetitive tasks — so you can focus on growing your business.
But here you are — manually sending booking confirmations, chasing invoices, responding to the same enquiries, and copy-pasting data between systems that don't talk to each other. Every hour spent on repetitive tasks is an hour not spent on the work that actually grows your business.
What we automate
We build automations across the most common time drains for UK small businesses. If it's repetitive, there's a good chance we can automate it.
Confirmations, reminders, rescheduling, and cancellation flows — running without you lifting a finger.
Every enquiry gets an instant, personalised response. Follow-up sequences keep warm leads engaged until they're ready to buy.
Automatic invoice generation, payment reminders, and receipt delivery. Get paid faster, without the awkward chasing.
Weekly business summaries, KPI snapshots, and custom reports delivered directly to your inbox — no manual data pulling.
Your tools — Notion, Airtable, Google Sheets, HubSpot — automatically kept in sync. One source of truth, zero copy-pasting.
Custom AI assistants that answer FAQs, qualify leads, and handle customer queries 24/7 — trained on your business, your tone.
The process
We handle everything — from finding the bottlenecks to building and managing the automations. You don't need to lift a finger.
We spend 30 minutes learning about your business and map out exactly which tasks are costing you the most time each week.
We build and connect your automations to the tools you already use — no rip-and-replace. Most clients see their first automation running within five working days.
We monitor your automations, fix anything that breaks, and keep improving them as your business grows. Fixed monthly cost — no surprise bills.
Why Ops Intel
I'm Scott Neve, founder of Ops Intel. I spent years working in operations — watching talented business owners lose hours every day to tasks that could (and should) be automated.
I built Ops Intel to fix that. We're not a faceless agency — we're a small, expert team that takes the time to understand how your business actually works before we touch anything.
Based in Newcastle upon Tyne, we work with UK small businesses across retail, professional services, trades, and hospitality. Every automation we build is custom — because your business isn't a template.
Pricing
No setup fees. No per-automation charges. One predictable monthly cost — everything included.
Starter
Perfect for solopreneurs and very small teams.
Growth
For growing businesses ready to scale their operations.
Partner
Fully embedded automation partner for ambitious teams.
Not sure which plan? See full pricing details →
We work with a small number of businesses at once — so every client gets proper attention, not a cookie-cutter setup. If you're ready to stop wasting time on tasks that AI can handle, book a free 30-minute audit call and we'll map out exactly where automation can help your business.
Book Your Free Automation AuditNo obligation. No sales pitch. Just a clear picture of what's possible.
FAQ
Get In Touch
Not ready to book a call yet? Send us a message and we'll reply within one business day.
We'll be in touch within one business day.
Book a free 30-minute audit call. We'll look at your business, identify the biggest time drains, and tell you exactly what we can automate — with no obligation to sign up.